BIS Certification
CDSCO
PESO
CPCB
LMPC
WPC Approval
Global Approvals
TEC
ARAI
BEE
ISO Certification
DGCA Certification
NOC For Steel
APEDA Registration
Business Registration
FSSAI Mark Certification
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Legal Services
Trademark Registration
Copyright Registration
Patent Registration
Effective Date: 7 Oct 2025
Thank you for choosing Diligence Certifications.
We are committed to providing high-quality certification and compliance services in a transparent and professional manner.
Please read our Return & Refund Policy carefully before making any purchase on our platform.
1. Nature of Our Products and Services
All our products and services - including BIS certification consultation, document preparation, licensing assistance, and related compliance support - are virtual and digital in nature.
Once a service is initiated, it involves dedicated time, expertise, and access to confidential regulatory information specific to your business.
2. No Return or Exchange Policy
Since all our offerings are non-tangible, digital, and service-based, we do not accept returns, replacements, or exchanges once the order has been confirmed or work has commenced.
3. No Refund Policy
All payments made to Diligence Certifications are non-refundable.
This includes (but is not limited to):
- Consultation fees
- Application or documentation assistance charges
- Government liaison or processing fees
- Any digital file, report, or deliverable shared electronically
Once a payment is received and services have started, refunds will not be issued under any circumstances.
4. Exceptional Circumstances
In rare cases where a duplicate payment or billing error occurs due to a technical issue, we will review the case and, if verified, initiate a refund for the duplicate transaction within 7-10 business days.
All such requests must be submitted in writing to [insert official email ID] along with payment proof.
5. Cancellation Before Service Initiation
If you wish to cancel your service request before our team begins processing, you may contact us immediately at sales@diligencecertification.com.
Cancellations are subject to administrative approval, and a nominal fee may apply to cover processing costs.
6. Contact Us
If you have any questions about this Return & Refund Policy or need assistance regarding your order, please contact us at:
Diligence Certifications
7. Acceptance of This Policy
By purchasing our services or accessing our platform, you acknowledge that you have read, understood, and agreed to the terms of this Return & Refund Policy.