Purchase and Selling

At Diligence Certification, we strive to provide clear, fair, and secure billing practices to our valued customers. This Purchase and Billing Policy outlines the terms and conditions for purchasing our products, services, and tools, and provides information about our billing procedures.

Purchasing Products and Services

Products and Services: Diligence Certification offers a variety of products and services, which may include software, reports, consultation, certification services, and other related offerings.
Order Process: To purchase our products or services, you must follow the steps outlined on our website. This typically involves selecting the desired product or service, providing necessary details, and confirming the order. Once your order is processed, you will receive an order confirmation.
Availability: All products and services are subject to availability. Diligence Certification reserves the right to modify or discontinue any product or service at any time without prior notice.
Pricing: All prices for our products and services are listed on our website and are subject to change. Prices may vary based on the product, service, or any special offers available at the time of purchase.

Billing and Payment

Billing Information: When you make a purchase, you are required to provide accurate and complete billing information, including your name, address, phone number, email address, and payment method details (such as credit card information).
Payment Methods: We accept various payment methods, including credit cards, debit cards, and other online payment options. All payments must be made in the currency specified during the checkout process.
Payment Authorization: By providing your payment information, you authorize Diligence Certification to charge your payment method for the full amount of the order, including any applicable taxes and fees.
Recurring Payments: For subscription-based products or services, your account will be billed regularly, as specified during the purchase process. You will be charged automatically at the start of each billing cycle unless you cancel your subscription before the next payment date.
Invoicing: Invoices for your purchase will be provided via email or made available through your account dashboard. Please ensure your email address and billing information are up-to-date to avoid any issues with invoicing or payments.

Taxes

Sales Tax: Depending on your location and the nature of the products or services you purchase, applicable sales tax may be added to your order. The tax amount will be clearly shown during the checkout process.
Tax Responsibility: You are responsible for any applicable taxes, duties, or other governmental charges, including those associated with international orders.

Refunds and Cancellations

Cancellation Policy: If a client decides to cancel the service at any stage, please note that all payments made are non-refundable.
Refund Policy for Initiated Projects: Once a project has been onboarded and work has commenced, no refunds will be issued under any circumstances.
Delays by Government Agencies or Testing Laboratories
No refunds will be issued if there are delays or issues caused by government agencies, regulatory bodies, or testing laboratories during the certification or compliance process.

Security

Payment Security: Diligence Certification uses industry-standard encryption technology to protect your payment information during the transaction process. We are committed to ensuring the security of your personal and payment details.
Account Protection: It is your responsibility to keep your account information, including your login credentials and payment details, secure. Please notify us immediately if you believe your account has been compromised.

Disputes and Charges

Billing Disputes: If you believe there is an error in your billing or payment, please contact us , We will investigate the issue and make any necessary adjustments.
Unauthorized Charges: If you notice any unauthorized charges on your account, please notify us immediately. We will work with you to resolve the issue and ensure your account is corrected.

Changes to the Purchase and Billing Policy

We reserve the right to update or modify this Purchase and Billing Policy at any time. Any changes will be posted on this page, and the revised policy will be effective immediately upon posting. We encourage you to review this policy periodically to stay informed about our billing practices.

Purchase and Selling

Purchasing Products and Services

Billing and Payment

Taxes

Refunds and Cancellations

Security

Disputes and Charges

Changes to the Purchase and Billing Policy

24 x 7 Support

Free Consultation

Trusted by 200+ Global Clients

100+ service team

Purchase and Selling

Purchasing Products and Services

Billing and Payment

Taxes

Refunds and Cancellations

Security

Disputes and Charges

Changes to the Purchase and Billing Policy

Get in Touch with "Diligence Certifications"

24 x 7 Support

Free Consultation

Trusted by 200+ Global Clients

100+ service team